Frequently Asked Questions

Centrios is an offline system, our devices cannot communicate to the internet. Setting up card/fob for use has two parts. The system owner or manager must use their mobile to all update devices.

• Centrios Cloud System

1. Ensure system is on Pro Plan

2. Add card/fob to Centrios system

3. Assign card/fob to user

• Mobile App

1. Open mobile app

2. Select DEVICES tab

3. Present mobile app to Centrios locks

4. The mobile app will update the locks with card/fob data

NOTE: Syncing the mobile app with each device is required when adding/editing/removing card/fob access from users.