Questions fréquemment posées

1.Log into Centrios system on PC Visit www.centrios.com
website and place mouse cursor on “Sign In” in top right corner of page.

This opens login options. Select “Sign In” below “Centrios System Login”.

2.Credential Login Page
Enter the same credentials used on the mobile app to log in:

3.Main Dashboard - Card/Fob Credentials

On the main dashboard menu bar, select “Card/Fob Credentials”.

NOTE: Pro Plan is required to view “Card/Fob Credentials” option. If not present, upgrade your subscription. Refer to “subscriptions” in Iris to complete this action.

4.Card/Fobs Credentials Entry
Click “+ Add Card/Fob” button.

Select Single or Range based on how many will be added. Enter the required number/s. Click Add.

5.Assign cards/fobs to Users
Assigning Card/Fob to users is done after adding numbers or can be done later. Select the path below in 5a or 5b based on when you are assigning Card/Fob to users.
NOTE: Only one Card/Fob can be assigned to each user per system.

5a.
Assigning Users after adding Card/Fob to System
Select an available card/fob number.

Click the dropdown arrow and select an available user to populate the field.

Repeat steps on other Card/Fobs to assign additional users. Or select Done to continue.

Alternate method

5b.
Assigning Card/Fob from Dashboard Window
All Card/Fob numbers are listed. Select an “Unassigned” Card/Fob number.

The Card/Fob details window opens, select “Edit”.

The Assign User window appears, select drop down arrow. Select a user.

Select “Done” to confirm change.

6.Device Sync Required
The owner/managers must sync the mobile app with all devices Card/Fob users have access to. Click the “Devices” tab to view all devices that require sync. Card/Fob will not work until this step is completed.