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Frequently Asked Questions
I assigned card/fob to users but they are not working.
Centrios is an offline system, setting up card/fob use has two parts. Centrios devices cannot communicate to the internet, the system owner or manager must use their mobile to all update devices.
Centrios Cloud System
Ensure system is on Pro Plan
Add card/fob to Centrios system
Assign card/fob to user
Mobile App
Open mobile app
Select DEVICES tab
Present mobile app to Centrios locks
The mobile app will update the locks with card/fob data
NOTE: Syncing the mobile app with each device is required when adding/editing/removing card/fob access from users.