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Cylindrical Lock
My lock does not unlock when I present my phone.
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Check Bluetooth settings and confirm device access
Check your mobile device settings to confirm Bluetooth is enabled and confirm Bluetooth permission is allowed on the Centrios App.
Check with the owner/ manager of the Centrios system that your access to this lock has not been revoked.
If you still have issues connecting and the above mentioned items have been confirmed, please connect with one of our support specialists for further troubleshooting.
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