Questions fréquemment posées

1.Card/Fob Credentials Menu
Select “MORE” on the bottom menu bar. Select Card/Fob Credentials.

2.Card/Fob Credentials
Select Add Card/Fob to add the new credentials

3.Add new Card/Fob
Select Single or Range option to enter one or multiple Card/Fob. Select the field to enter the credential serial number. With the number/s entered, select ADD.

4.Assign Card/Fob to user
A list of all Card/Fob will list. Select the Card/Fob number to assign to a user.

5.Select User
A list of users that are not assigned to a Card/Fob will display. Select any user and the green check will confirm the selection. Select ASSIGN.

6.Sync Devices
Owner/Managers must sync their mobile app with any device the user has access. The Card/Fob number will be uploaded to the device to allow entry.
NOTE: Card/Fob credentials will not work until the devices are synced.